FAQ

Welcome to the FAQ section of 4XP.

Here you will find answers to frequently asked questions (FAQs) about our services and solutions.
Our goal is to provide you with all the information you need to make the most of our advanced technologies and customized services.

How cloud-based vehicular access works

Our cloud-based vehicular access control solutions have no limits of application. They can be employed from small stores or businesses that want to reserve a dedicated space for their customers to large tourist parking lots.

The main applications are found in:

  • Private parking lots
  • Shopping centers
  • Bathing establishments
  • Parking areas
  • Airports and stations
  • Hotels and campgrounds
  • Hospitals and public institutions
  • Stores and businesses open to the public

Benefits of using a cloud-based vehicular access control solution include:

  • Scalability – The solution can be easily scaled to fit specific needs.
  • Flexibility – The solution can be configured to meet the specific needs of each application.
  • Accessibility – The solution can be managed remotely via a web interface or mobile app, allowing real-time access and control from anywhere.
  • Security – The solution offers a high level of security to protect sensitive information.
  • Cost reduction – The solution can save money by reducing the costs of starting up and subsequently maintaining a local server infrastructure

Technical requirements for implementing a cloud-based vehicular access control solution include:

  • Internet connection – Gates must have an Internet connection to communicate with the 4XP cloud system.

The costs of a cloud-based vehicular access control solution vary depending on the size and needs of the application, but certainly more optimized and reduced than a classic solution. Thanks to our years of experience and the modular solutions we offer, our team of experts will carefully analyze the specific needs of each client. In this way, we can identify and propose the most suitable solution, ensuring that it perfectly meets the client’s needs in terms of functionality and cost.

Configuration and support of 4XP solutions

In most cases, our solutions can be integrated with existing systems (or parts of them), depending on the specifications in use. Our team of experts will assess compatibility and work to ensure seamless integration with existing infrastructure, thus providing a customized and cost-effective solution.

We offer various levels of support, from simple configuration to complete management of the entire area, whether it is a parking lot, campsite or other infrastructure. Our team of experts works closely with you to assess your specific needs and create a tailored solution. We will identify the ideal approach to ensure effective customization and ongoing support.

You can contact us via our website, e-mail or telephone. We will be happy to answer your questions and provide you with more information about our cloud-based vehicular access control solutions.

Monitoring of the Parking Manager

XCloud permette di visualizzare in tempo reale tutte le statistiche del parcheggio (transiti, posti liberi, incassi) e dei movimenti con le relative foto allegate. È possibile visualizzare i registri online.

Issues are notified by email to users coded in the management system. It will also be possible to consult an interactive dashboard by checking the status of each device.

Yes, we offer customization options to meet the specific needs of our customers. Our R&D department will analyze your requirements and develop the most suitable solution to optimize your area.

Smart Parking: what it is and how it works

Smart parking concentrates the best technologies in the parking world to achieve a better customer experience.

The main points are:

  • Occupancy detection: sensors installed in parking spaces or under the pavement detect the presence or absence of a vehicle.
  • Data transmission: occupancy data is sent to a central system via wireless or wired networks.
  • Real-time update: an app or navigation system shows users the availability of parking spaces in real time.
  • Parking guidance: users can set their destination and receive directions to the nearest available parking space.
  • Cashless payment: in some cases, parking can be paid for via the app or a contactless payment system.

The benefits of smart parking are as follows:

  • Reduced parking search time
    Motorists can find a parking space faster, reducing congestion and pollution.
  • Increased parking efficiency
    Parking managers can optimize space utilization and increase profits.
  • Less stress for motorists
    Parking search becomes a less frustrating experience.
  • Useful data for cities
    Parking occupancy information can be used to improve urban planning and mobility.

4XP’s xManagement ServiceServizio

The xManagement service offers numerous advantages for managing our solution, including:

  • Complete parking management delegated to our operators
  • 24/7 support available
  • Preventive and corrective maintenance
  • Provision of all necessary consumables and spare parts.

Choosing xManagement means benefiting from comprehensive support for both the client and the parking lot. Our team of highly trained specialists at 4XP will take care of any issues, ensuring reliability and constant protection.

Of course! 4XP can provide its Operations Center to support the client 24/7, adapting to the needs of the operator. Thanks to 4XP, the parking lot owner is relieved of the burden of ongoing management, even during night hours and holidays.